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Intro

Competences for the Client to develop

alking about a client-centred approach we have to think about KNOWLEDGE &SKILL Swith which the client can realize the objectives and indicators.
The objectives are the goals we want to achieve. As you all know are the INTENSE objectives client-oriented. INTENSE develops an approach to the client (NEET), wherein the responsibility for getting a job, starting a training or educational program is laid upon the client as much as possible. The responsibility for a successful route is transferred from the system to the client.

An indicator is a measurable phenomenon that has a signalling function and indicates the level of quality. If an indicator differs from an agreed standard then adjustment is possible or necessary. As you know the INTENSE indicators are:

qualifications

  • school degree
  • knowledge in an area of occupational fields
  • VET degree
  • professional experience

social stability

  • optimism
  • acceptance
  • solution orienation
  • quitting the victim role
  • take responsibility for own life
  • build new network
  • shape and plan own future

methodical skills

Ability to search information and use it in a structural way to gain own knowledge – in short how I learn

personal skills

  • openness to experience
  • Conscientiousness
  • Extraversion
  • agreeableness
  • tendency to experience unpleasant emotions
  • need for achievement

social skills

  • empathy
  • motivation
  • self-awareness
  • self-regulation

What do we expect of the client in our transition concept?

Recognition: Acknowledgement by the client of the existence, validity of a problem.
Initiative:The client must be able to use the support on his/hers own initiative.
Objectives:The client must be able to develop his/her own objective/goals.
Pursuit:The client must learn how to pursue his/her own objectives.
Development:The client will develop his own competences.
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